Terms of use

The service

Avo is a meal planning and feeding tracker app for parents of babies and toddlers. It is offered by Shadowlabs.

General information, not medical advice

Avo provides general information. It is not medical advice and does not replace a health professional. In an emergency, call 911.

Safety pages (choking, allergens, how to serve by age) are only shown after a dietitian has reviewed them. Every child is different: always stay with your child while they eat, and talk to a health professional about any question that concerns them. The app makes no diagnosis and never says whether a reaction is serious or not.

Your account

You must be of the age of majority where you live. You are responsible for what you enter and for the people you share your family with. Keep access to your email address: it is what signs you in.

What you log is yours

What you enter and log stays yours. You only allow us to keep and process it to make the service work, as the privacy policy describes. You can get a copy or delete everything at any time.

Automatic readings

When you send a photo or a PDF of a daycare menu or a flyer, an artificial intelligence tool reads it to save you copying it out. It can be wrong: nothing is used before you have checked and confirmed it. It produces no health advice. The number of readings per day and per month is limited.

Reasonable use

Do not use the service to harm anyone, to get around its limits or to reach it other than through the app. We may suspend an account that does.

Free today

Avo is free today. Paid features may be offered later; you will be told beforehand, and nothing will be charged without your agreement. Safety content will stay free.

The service changes

We improve the app and fix its mistakes. A feature may change or be withdrawn. We do our best to keep the service available, without being able to guarantee it at all times.

Our liability

The service is provided as it is. To the extent the law allows, we are not liable for decisions taken from the general information it holds. Nothing in these terms limits the rights consumer protection law gives you.

Ending

You can delete your account at any time from the app. These terms are governed by the laws of Québec and Canada; if you live in France, the mandatory protections of French law remain yours.

Contacting us

Write to us at contact@shadowlabsai.com.